1. Return Policy
At Bliné Skincare, we strive for happy customers. Not completely satisfied with your order? You have 30 days to return the product.
To be eligible for a return, the product must:
- Be unused
- Be in its original condition and packaging
- Include proof of purchase or order number
Exceptions (non-returnable items):
- Opened or used skincare products
- Items sealed for hygiene reasons where the seal has been broken
- Gift cards
- Promotional or sample products
Note: Returns outside the 30-day window or that do not meet the conditions will not be accepted.
2. Refunds
Once we have received and inspected your return, you will receive a confirmation email. If your return is approved, we will process the refund via the same payment method used for the original purchase.
Please allow a few business days for processing.
Haven’t received your refund yet?
- Check your bank account and credit card statement
- Contact your bank — processing times may vary
- Still no refund? Reach out to us at support@blineskincare.com
Note: Discounted items are not eligible for refunds.
3. Exchanges & Gifts
Received a damaged or incorrect product?
We’re happy to help. You can exchange the item for the same product, if available. Please contact us at support@blineskincare.com.
Received it as a gift?
- If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the return amount.
- If it wasn’t marked as a gift, the refund will be issued to the original purchaser.
4. Returns & Contact
For returning your products please contact our support department at: support@blineskincare.com
Please note:
- Return shipping costs are your responsibility
- Shipping fees are non-refundable
- Consider using a trackable shipping method or purchasing shipping insurance for higher-value items
For any questions about returns or refunds, feel free to contact us at support@blineskincare.com — we’re happy to help.